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Privacy Policy

Under the auspices of the (Indian) Companies Act, 1956, KMCR SOLUTIONS OPC PRIVATE LIMITED (hereafter referred to as "We," "Our," "Us," "Company," or "KSOPL") is a company that offers a variety of technology-related services/platforms under the trade name "SPEEDX."

Please carefully read this privacy statement before accessing or using the SPEEDX website or mobile application, or any other platform or tool created by KSOPL, or before utilising any Services offered by the Company. You accept that the conditions outlined below will bind you. You hereby consent to the collection, processing, use, and transfer of your personal information (including sensitive personal information) in line with this privacy policy by confirming your approval of this privacy policy on our application/website.

Introduction

The domain name/website www.speedxworld.com, the mobile application for SPEEDX, and any other platform or tool created from time to time by KSOPL are covered by this privacy statement ("Privacy Statement"). The agreements/terms and conditions of use between KSOPL and its merchants, users/customers, and customers include the Privacy Policy as an essential component. The "Platform" refers collectively to the SPEEDX website, mobile application, and platforms/tools (both online and offline).

In relation to various technology-related services, such as but not limited to logistics management services/solutions, checkout services, early COD services, and other services that the Company may from time to time provide to its Users whether online or offline ("Services"), the Platform(s) inter alia facilitates more comfortable forms of e-commerce & Offline service.

The Platform's terms of use, as may be developed by KSOPL and posted on its website from time to time ("Terms of Use"), would govern the provision of the Services to those individuals who have agreed to use the Platform (referred to as "You," "Your," "Yourself," or "User," with the term also including individuals who are merely accessing the Platform as visitors or who undertake any of the Services).

Purpose

The purpose of this privacy statement is to assist you in understanding the following: a) What kinds of sensitive personal data or information, if any, we gather from Users as personal information; b) The Company's goals, methods, and practises for collecting and using such Personal Information; b) The method and recipients of the Company's disclosure of such information; d) How the Company will safeguard any sensitive personal information or information that is obtained from Users; and e) The methods via which Users may view and/or change their personal information.

Sensitive Personal Data and Personal Information

Any information pertaining to the User that can, directly or indirectly, be used to identify the person in question is referred to as "Personal Information."

"Sensitive Personal Data or Information" refers to any information about a User that the Company may process or store, including passwords, financial details (such as bank account, credit card, debit card, or other payment instrument details), sexual orientation, physical, physiological, and mental health conditions, and medical records and histories. Sensitive personal data or information, however, shall not include any data or information that is publicly accessible in the public domain or provided pursuant to the Right to Information Act, 2005 or any other law.

Types of Personal Information collected by the Company

We might gather the following kinds of personal data from users as they use our services:

  • Name;
  • User name;
  • An e-mail address
  • Address (country, ZIP or postal code included);
  • Gender;
  • Age;
  • Telephone;
  • The User's chosen password;
  • Geographic location determined by the Users' IP addresses;
  • Account information, such as bank account information, a GST certificate, a PAN card, etc., as well as transactional data pertaining to transactions in which the Company is involved;
  • Any of the aforementioned data regarding a user's client or purchaser;
  • All other personally identifiable information or facts that the User may from time to time disclose (including the customer or purchaser of the User).

referred to as "User Information" moving forward. The Users may also be requested to upload/share specific documents (such as Aadhaar, PAN Cards, GST certificates, etc.) on the Platform and/or email the same to the Company in order to use the Services. The term "User Information" will therefore also refer to any such documents that Users upload or otherwise contribute. Additionally, we might keep track of calls made and received for order placement, general queries, or other requirements related to the provision of Services.

Automatic Data Collection

The Uniform Resource Locator (URL) of the website the User visited before accessing the Platform, the Internet Protocol (IP) address of each User's computer (or the proxy server a User used to access the World Wide Web), the operating system and type of web browser the User is using, as well as the name of the User's Internet Service Provider, may also be received and/or stored by us (ISP). Temporary cookies may be used by the Platform to store data that is utilised by Us for the technical administration of the Platform, research and development, and user administration but is not sensitive personal data or information. Aside from that

  • We never purposefully collect personal data about children.
  • In the future, we might ask users for additional information voluntarily, such as through surveys, to help us tailor the Platform so that it can give them individualised information in addition to the other things we've described here. These details might also be gathered during surveys or competitions we run. Any such extra Personal Information will be processed in compliance with this Privacy Policy as well.
The Company may use the Information for the following purposes:

Only the amount of User Information required to deliver one or more Services will be kept by us. By submitting your information, you agree that it will be collected, shared, disclosed, and used in line with this privacy statement. The data we gather may be used for a range of administrative, business, and/or regulatory objectives, including but not limited to the following ones:

a) User registration on the platform;

b) Fulfilling the User's orders and requests and offering a range of services;

b) Providing the User and its clients with timely/regular updates;

d) Successfully completing transactions with Users and charging for the goods/services rendered;

e) Technical platform management and customization;

f) Ensuring that the Platform material is effectively delivered to Users;

g) The Company providing the User with tailored information and targeted and non-targeted advertisements;

h) Enhancing the Platform's features, services, and functionality;

i) User administration, research, and development (including user surveys);

j) To improve/develop/advance the Company's business, Platform, and/or the Services, as well as for research,

Disclosure and Transfer of User’s Personal Information

In order to offer Users with the Services they have chosen, we may be required to disclose or transfer the Personal Information of Users to specific third-party service providers. To the extent necessary, we may be forced to disclose or transmit User's Personal Information to governmental and judicial institutions/authorities:

a) In compliance with any applicable court or quasi-judicial institution's rules, regulations, and/or directions;

b) To protect and enforce the Company's property or rights;

c) To address fraud and credit risk;

d) To enforce this Privacy Policy and the Company's Terms of Use; or

e) If, in its sole discretion, the Company decides that it is necessary to protect its rights or the interests of third parties.

Only those employees, data processors, and third-party suppliers who require access to User Information do so, and only for the purposes specified in this Privacy Policy. The Company takes the necessary precautions to guarantee that all of its employees and data processors/third party vendors who have access to and are involved in the processing of user information uphold the information's confidentiality and adhere to at least the minimal level of security practises and procedures mandated by applicable law. However, unless required by law, the Company will not make any individual or aggregated information collected through the Marketplace Application programming interface on behalf of a User available to other Users or any third parties.

To serve non-targeted adverts to Users, non-personally identifiable information may be made available to third party ad servers, ad agencies, technology vendors, and research companies. In order to support the expansion of the Company's business, the Company may additionally divulge aggregate findings (rather than individual information) in a non-personally identifiable format based on data pertaining to the User's internet use (to the extent specified in this Privacy Policy).

In the event that the Company is reorganised or its assets are sold, we may also disclose or transfer the User Information to a third party. The right to continue using Personal Information and/or other information that a User gives to Us in a manner compliant with this Privacy Policy will apply to any third party to which the Company transfers or sells its assets.

Links to Third-Party

Unless expressly stated on the platform, links to third-party advertisements, third-party websites, or any third-party electronic communication services (collectively, "Third Party Links") may be provided. These third-party entities are not under the control of, affiliated with, or otherwise associated with the Company.

We urge you to verify the privacy statement of any such third-party websites before accessing them. We won't be held accountable for the actions or inaction of such third parties.

Security Techniques and Protocols

We must gather and store specific User data and information in order to provide the Services and for other reasons outlined in this privacy statement. We are dedicated to safeguarding Your Personal Information, so the Company follows reasonable security practises and procedures to put in place technical, operational, managerial, and physical security control measures to safeguard the Personal Information under its control from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Due to the inherent weaknesses of the internet, we cannot guarantee or assure that all information being communicated to Us will be completely secure, despite our best efforts to provide security that is comparable to industry standards.

The Company takes the necessary precautions to guarantee that third parties to whom the Personal Information may be transmitted follow at least the minimal level of security practises and protocols required by relevant legislation to ensure the security of Personal Information. You hereby release Us from any and all claims arising out of or related to the use of intercepted information in any illegal manner, and You hereby acknowledge that the Company is not responsible for any information provided via the internet that has been intercepted outside of Our control.

User's rights with regard to the Company's collection of their personal data

It is entirely optional for Users to submit any information to the Company, including Sensitive Personal Data or Information. In accordance with the terms of this Privacy Policy and the Terms of Use, the User has the right to withdraw his/her/its permission at any time, however please note that such a withdrawal will not be retroactive. Users have access to, and control over, their personal information, which they can change, correct, and remove. data freely given by the User and is willingly collected by the Company in compliance with this Privacy Policy and the Terms of Use. The Company may, however, retain a copy of the information the User first gave to the Company in its archives for User described herein if the User updates his or her information. By sending an email to the Company at the following address, the User may exercise his/her rights to update or amend his/her Personal Information. Please send any changes to hello@speedxworld.com so that the Company's records can be updated. The Company maintains the right to stop, in whole or in part, providing the Services to the User if the User fails to supply information, gives his/her agreement to the use of personal information, and then changes his/her mind.

Changes to this Privacy Policy

We reserve the right to modify this privacy statement at any time, and we'll let you know about it and any updates at least once a year. However, you should periodically check this page/policy for any updates. Continued use of the Services after any amendments or updates to the Privacy Policy will be deemed acceptance of those changes.

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